What personal information do we collect from the people that visit our blog or website?
When leaving comments, opening a support ticket or using our contact page as appropriate, you may be asked to enter your name and email address only.
We do NOT collect physical addresses, telephone numbers, credit card information and SS numbers.
Personally Identifiable Information (PII) is collected only on a voluntary basis.
PII such your name and email address are collected only if you “opt in” by choosing to give us this information on a voluntary basis such as purchasing our products, signing up to our newsletters, leaving comments and contacting us.
Other PII such as physical address and credit card information are never collected in our site. We use a third party collection service or gateway (such as Paypal.com) to process payments when you purchase products or services in our site.
When do we collect information?
We collect information from you when you, leave comment in our posts and fill out our contact form.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
When you place an order through our site, leave comments, use our contact form or subscribe to our Newsletter, we will maintain your information for our records unless and until you ask us to delete this information. This may also delete the comments you have submitted to our site if you there is any.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, It won’t affect the user’s experience.
We do NOT sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We will collect log files which includes your IP address and other information regarding your visit, these information will be used to improve our website and to improve the services we provide to our visitors.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
U&A, LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Your understanding is very much appreciated, thank you for visiting U&A, LLC.